Tag: customer service

Getting Your Music Featured on MySpace

One of the most popular articles on TheMusicSnob.com is Getting Your Band Featured on MySpace, which was posted to the Industry Wiki several months ago. The original article is an excerpt from an ebook by Nick Jag, who runs a site offering marketing tips on social networking sites. 

Because things change quickly online, I’m not sure whether these suggestions are still relevant or useful. I wanted to link to the article here and hopefully start some discussion in the comments to see whether anyone has ideas to contribute to the topic. 

Essentially, it says that the four ways to get featured are:

  1. Contact Customer Service and ask that your profile be considered
  2. Find a MySpace employee to put in a good word. This can be done via google searches or social networking
  3. A MySpace employee happens to come across your profile and recommends it 
  4. You pay money 

I’m not sure how practical or effective it is for unknown artists to pursue a MySpace feature, since the competition is probably very stiff. If anyone has thoughts or experience, please share it with us in the Comments…

Human Beings Detected!

I just got off the phone with Rick O’Neal, a friendly staffer from Nimbit. A few weeks ago I set up a free account with them so I could use their embeddable Online Merch Table (OMT), to sell my music directly to people from my various websites.

A Real Voice on the Phone

Though I usually just stare at unknown phone numbers with fear, for some reason I bothered to answer the call and was surprised to find that Nimbit was calling to find out how my sales were going. I know it was a sales call, as they want me to upgrade my account and give them some money, but it’s also in their best interests that I sell as much music as possible through my Nimbit OMT.

Artistic Representation of Rick
Artistic Representation of Rick

Given that this is web-based technology, the last thing I expect is to have a human actually call me to talk about my Nimbit account, and address additional ways I can try marketing and selling my music. Given that my music hasn’t “taken off” and I don’t have any gigs scheduled, I probably won’t upgrade my account anytime soon. But it sure raises their cache in my eyes that they actually call their users. I can’t think of any web-based service that’s ever called me to see what’s up…

Just Because You’re Paranoid, Don’t Mean They’re Not After You…

A paranoid person might say that Nimbit called me knowing I write this little blog on music marketing technology, but my rational side tells me that this is wishful thinking.

So, nice work Nimbit. Hopefully you guys will have a smaller module available soon for embedding in sidebars…

Anyone else have any good or bad experiences with these guys?